IT Technician

IT Technician
Wandsworth, London
£32,500 + 30 days holiday + Bank Holidays + Pension + Life Insurance

Excellent opportunity for an IT Technician looking for a varied, hands-on role within a supportive school environment, where you will play a key part in maintaining and improving day-to-day IT operations.

This organisation operates within the education sector and has built a strong reputation for delivering outstanding outcomes within a nurturing and inclusive environment. They are well-established and place a strong emphasis on staff wellbeing, collaboration and long-term development.

This role will see you acting as the primary on-site IT support, working closely with the Head of IT and external providers. You will be responsible for handling support requests, maintaining systems and devices, and ensuring the smooth running of classroom and administrative technology across the school.

The ideal candidate will have experience providing IT support in a multi-user environment, with knowledge of Microsoft 365 and a broad understanding of both Windows and Apple systems. You will be a strong communicator, comfortable supporting users of varying technical ability, and keen to develop your skills further.

This is a fantastic opportunity to join a forward-thinking organisation where you can contribute to IT improvement projects, gain exposure to a wide range of technologies and enjoy a positive, community-focused working environment.

The Role:
* IT Technician providing first-line and some second-line support across the school
* Manage and respond to support requests, troubleshooting hardware, software and connectivity issues
* Support Microsoft 365, Active Directory and user account administration
* Assist with Apple device management using MDM tools such as Jamf and Apple School Manager
* Support classroom and AV technology including iPads, projectors, smartboards and audio systems
* Assist with IT setup for school events such as assemblies and performances
* Monitor systems, backups and network alerts, escalating issues where required
* Maintain IT asset inventory and documentation, supporting hardware lifecycle management
* Contribute to IT improvement projects and system upgrades
* Onsite role in Wandsworth

The Person:
* Experience in an IT support or IT Technician role within a multi-user environment
* Knowledge of Microsoft 365, Windows and Apple operating systems
* Strong troubleshooting skills with a logical and methodical approach
* Ability to learn new systems and technologies quickly
* Experience within education or a similar environment is desirable
* Based within a commutable distance of Wandsworth and happy to work onsite

Reference Number: BBBH(phone number removed)

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates