Customer Sales Coordinator

We are seeking a Customer Sales Coordinator to join our team and act as a key point of contact for customers. This role is responsible for managing enquiries, supporting sales activity, and ensuring a professional and efficient customer experience from initial contact through to order completion.
This is a target-driven position, suited to an organised and commercially focused individual who thrives in a fast-paced environment and is committed to delivering high standards of customer service.
Key Responsibilities
• Act as the primary point of contact for customers via telephone and email
• Understand customer requirements and provide appropriate sales solutions
• Support proactive sales activity, including lead follow-ups
• Build and maintain strong customer relationships to encourage repeat business
• Work towards individual and team sales targets
• Liaise closely with colleagues and management to ensure consistent service delivery
• Maintain accurate customer records using internal CRM and database systems
• Handle confidential and financial information with discretion and professionalism
• Contribute positively to a structured, performance-focused sales environment
About You
The successful candidate will be confident, well organised, and commercially minded, with strong communication skills and a professional approach when dealing with customers.
Essential Requirements:
• A positive, proactive attitude with a clear motivation for sales
• Strong verbal and written communication skills
• Proven ability to meet or exceed sales targets
• Ability to remain calm and diplomatic under pressure
• Strong Microsoft Office skills, including intermediate Excel
• Experience using CRM, CMS, or other database systems
• High attention to detail and accuracy
What We Offer
• A supportive, team-oriented working environment
• Comprehensive sales and product training
• Staff discount
• Pension scheme
• 24 days’ annual leave
By applying for this Customer Sales Coordinator role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.
We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies.
Exact Sourcing is an equal opportunities employment agency