Rochester, Kent
Salary: Up to £45,000 DOE
Monday to Friday, 9am – 5pm
We are currently recruiting on behalf of a well-established freight forwarding company based in Rochester who are looking to add an experienced Freight Account Manager to their team. This is an excellent opportunity for someone with a strong background in air and sea freight who enjoys building long-term client relationships while managing the day-to-day coordination of international shipments.
The successful candidate will act as the main point of contact for key customers, ensuring shipments move efficiently while delivering a high level of service. This role would suit someone who has experience within freight forwarding operations or account management and is confident managing multiple shipments and client accounts.
Key Responsibilities
Managing and developing relationships with existing freight forwarding clients
Acting as the main point of contact for customer enquiries relating to air and sea freight shipments
Coordinating shipments from booking through to final delivery
Liaising with airlines, shipping lines, overseas agents and internal teams
Providing freight quotations and pricing to customers
Monitoring shipments and proactively updating clients on progress
Ensuring all shipping documentation is completed accurately and in line with regulations
Identifying opportunities to grow and develop existing client accounts
Candidate Requirements
Previous experience working within a freight forwarding environment
Strong knowledge of both air freight and sea freight operations
Excellent communication and customer service skills
Strong organisational skills and the ability to manage multiple shipments and accounts
Good working knowledge of freight systems and Microsoft Office
Full UK driving licence and access to a vehicle is essential
Benefits
20 days annual leave plus bank holidays
Pension scheme
Private medical healthcare package
Monday to Friday working hours (9am – 5pm)
This is a great opportunity to join a stable and growing freight forwarding business that values long-term client relationships and high service standards.
If you are interested in discussing this opportunity further, please apply with your CV for immediate consideration.
This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment
Salary description
£35000.00 - £45000.00 per year