Our client, a busy and well-established healthcare practice, is seeking a friendly and organised Medical Receptionist to join their front-of-house team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering excellent patient service.
What You’ll Be Doing:
* Welcoming patients and visitors in a professional and friendly manner
* Managing appointment bookings, cancellations, and scheduling
* Answering phone calls and responding to patient enquiries
* Maintaining accurate patient records and updating information in medical systems
* Processing prescriptions and administrative requests where required
* Liaising with doctors, nurses, and other healthcare staff to ensure smooth daily operations
* Handling confidential patient information with discretion and professionalism
What We’re Looking For:
* Excellent customer service and interpersonal skills
* Strong organisational and administrative abilities
* Good communication skills, both written and verbal
* Ability to multitask and remain calm in a busy environment
* Basic IT skills and familiarity with office systems (experience with medical systems is a plus)
* A professional, compassionate, and patient-focused attitude
What You’ll Gain:
* The opportunity to work in a supportive healthcare environment
* Valuable administrative and patient service experience
* Ongoing training and professional development opportunities
* A friendly and collaborative team culture
* Competitive salary and benefits package
Apply today and become an important part of a team dedicated to providing high-quality patient care
Salary description
£22000.00 - £26000.00 per year