This is a fantastic opportunity to join a great business, that truly make a difference.
Requirements:
* To support the building and maintaining of existing business within a certain area by filling
* requirements from clients.
* To expand the business within a chosen area by canvassing, gaining new leads, sales calls, arranging and attending client meetings to gain new business.
* To liaise with Case Managers, Solicitors, Social workers to discuss the company’s services and to offer a tailored package to suit the clients needs.
* To visit clients to discuss any issues in relation to the care packages that you support.
* To help establish and maintain care packages by sourcing the relevant staff who have suitable skills and experience, to oversee the package along with the MDT.
* To be responsible for supporting the community clients support packages to ensure they run smoothly, dealing with any issues that arise. Implementing any changes to staff or additional
* changes which need to be implemented to ensure they run smoothly in conjunction with the client.
* To attend client visits to discuss any issues or concerns.
* To work towards KPI’s, targets and objectives on a daily / weekly / monthly basis including
* providing a business report for your own area.
* To establish where there is a need for recruiting new staff, to recruit and advertise in accordance with the branch administrator and the branch budget.
* To interview perspective health care assistants as part of the recruitment process.
* To follow the CQC requirements as set out by the Care Manager / General Manager and to ensure these requirements are followed at all times.
* To be responsible for your own quality assurance, sending out staff assignment reports to both clients and staff including new staff members and existing staff. To send out client questionnaires to evaluate our service.
* To carry out supervision and appraisals for field staff.
* To phone staff on a regular basis in order to build and maintain a good working relationship and to establish their availability to work and record results on the Aspire system.
Requirements:
* Previous experience in a fast paced role
* Exposure to the care sector is advantageous
Salary description
£25000.00 - £28000.00 per year