As part of the service team, you will be supporting customers and colleagues through a varied and rewarding range of tasks - both in the field and in their workshop.
Your responsibilities will include:
. Attending customer appointments for equipment servicing, breakdowns, repairs, and part fittings
. Providing technical support to consultants in the workshop
. Assisting with general workshop duties and maintenance
. Conducting assessments for new equipment with customers
. Giving clear, accurate, and appropriate advice and recommendations
. Ensuring timely follow-up through quotes and communication after assessments
. Maintaining up-to-date records of customer orders and ensuring all work is invoiced accurately
. Responding to customer and colleague queries with professionalism and efficiency
. Carrying out other ad-hoc tasks as needed
What We're Looking For
We're seeking someone who is technically skilled, customer-focused, and takes pride in doing a job well.
Key requirements:
. Hands-on experience or working knowledge of mechanical and electrical products
. Strong communication skills - able to build rapport with elderly and less abled customers
. Ability to manage your own workload and meet deadlines
. A flexible, team-focused attitude and willingness to support wherever needed
. Full UK driving licence
What's on offer:
. Company vehicle
. On site parking
. 25 days holiday plus bank holidays
. Pension scheme
. Private healthcare
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Salary description
£30000.00 - £35000.00 per year