*** Please note: please only apply if you have good Excel skills (pivot tables, lookups and formulas).
Role: Commercial Administrator
Location: Chadderton
Salary: £30,000
Hours of work: hybrid 8.30am – 5pm Monday to Friday.
Are you someone who can work independently and be able to work in a varied role where they will be required to pay attention to detail?
Key Responsibilities
Sales reporting and analysis
* Analyse customer sales data using Excel (pivot tables, lookups and formulas)
* Produce weekly and monthly sales reports for internal teams and customer meetings
* Highlight trends, gaps and product performance across key customers and channels
* Support the Account Manager by preparing reports and identifying patterns in the data
Account and order support
* Chase and manage sales forecasts from customers and communicate them internally
* Monitor forward orders, back orders and stock availability
* Ensure customer orders are processed correctly and delivered on time
* Communicate any delays or stock issues to customers quickly
* Work closely with the warehouse team to ensure orders are fulfilled correctly
* Help manage credit queries including shortages, input errors, returns and complaints
Online product management
* Ensure new products are uploaded correctly and go live on customer websites
* Check existing listings are accurate, priced correctly and commercially optimised
* Maintain customer and product information such as addresses, prices and barcodes
* Support with marketplace systems where required (knowledge of Mirakl would be an advantage)
Commercial and team support
* Create sales support materials such as presentations, range plans and quote sheets
* Carry out competitor and price analysis across the wider market
* Review customer website feedback and ratings to identify trends and opportunities
* Provide general support to the commercial team where needed, including preparing samples and helping with customer meetings
What we’re looking for
* Strong Excel skills are essential – including pivot tables, VLOOKUP/XLOOKUP and working confidently with large datasets
* Comfortable analysing data and turning it into clear, useful reports
* Highly organised with strong attention to detail
* Able to manage multiple tasks in a fast-moving environment
* Confident communicating with both internal teams and customers
* Experience working with online retailers, marketplaces or product listings would be beneficial but not essential
Ideal background
* Around 1–3 years’ experience in a commercial, sales support, merchandising or ecommerce role
* Someone keen to develop their career within a commercial team
* A proactive person who enjoys problem solving and getting things done
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search
Salary description
£30000.00 - £30000.00 per year