Customs Coordinator

Position: Customs Coordinator
Location: Rochester
Salary: £28,000 - £34,000

Our client, a well-established freight forwarding company are actively seeking a skilled Customs Coordinator to join their team.
The successful candidate will be responsible for managing all import and export customs entries for ocean freight shipments, ensuring full compliance with UK customs regulations, accurate documentation, and excellent customer service, while liaising with colleagues, customers, and external agencies such as HMRC and Port Health.

Job Overview

Process all import and export customs entries for ocean freight, including Home Use, IPR, CFSP, ETSF, and bond removals
Perform tariff classification, manage licenses, and handle other documentary requirements
Calculate duty and VAT costs per shipment
Process reclaims and other post-clearance procedures
Deal with customer and overseas partner queries
Act as cover when required within the team
Maintain accurate records and support smooth team operations
Job Requirements

Full knowledge of UK customs procedures for both import and export ocean freight shipments
Experience with CDS (Customs Declaration Service)
Experienced in UK approved customs software, e.g., Multiship, Impatex, Data Freight, or equivalent
Strong IT skills and excellent attention to detail
Effective communication skills with colleagues, customers, and external agencies
Ability to work to deadlines and manage multiple tasks
Experience using freight management systems, e.g., CargoWise, Sequoia, Descartes, CDS, is advantageous
Salary & Benefits

£28,000 - £34,000 dependent on experience
Full-time, permanent (Monday-Friday, 8:00am-5:00pm)
28 days holiday (BH Included) + additional 5 days with long service
Pension scheme
Office-based in Rochester

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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