Family Liaison Worker

Family Liaison Worker – Admissions & Placements
Location: North Chailey, BN8 4EF
Salary: £26,000 - £28,000 FTE (actual starting salary £ 18,240 - £ 19,650 based on 30 hours)
Hours: 30 hours per week, term time only (45 weeks per year)
Job Type: Part time, Permanent
Chailey Heritage Foundation has an exciting opportunity for a Family Liaison Worker to join our welcoming and specialist community.
For families exploring a specialist placement for their child, the journey can feel complex and overwhelming. In this role, you’ll help families feel informed, supported and more confident as they navigate the admissions and placement process.
Why Join Us
We’re a thriving community supporting children and young people living with complex disabilities.
Our work is rooted in listening, adapting and exploring what’s possible together.
When you join us, you’ll be part of a values-led organisation where passion, curiosity, optimism and commitment shape everything we do.
What You’ll Do
As a Family Liaison Worker, you will support families throughout the referral, assessment and admissions journey with us.
You will:
* Act as a trusted point of contact for families exploring placement with us.
* Support families to understand the Education, Health and Care Plan (EHCP) process, including assessments, reviews and placement pathways.
* Coordinate visits, assessments and meetings for prospective pupils and families.
* Work closely with colleagues across education, care, therapy and clinical teams
* Ensure families receive clear information and compassionate support.
This is a collaborative role where you’ll help families navigate important decisions about their child’s education and care.
About You
This role may suit someone with experience in:
* SEND education or specialist schools
* Family support or pastoral roles
* Social care or community support services
* SEND services within local authorities
* Health, therapy or multidisciplinary SEND environments
You’ll be someone who can build trusting relationships with families, communicate complex information clearly and sensitively, and work collaboratively with professionals across education, care and health services.
Important Information
To maintain professional boundaries and avoid conflicts of interest, this role is not suitable for individuals who have a close personal relationship with a child or family currently supported by Chailey Heritage Foundation, including parents or carers of current pupils.
More than just your salary
In addition to a competitive salary, you’ll have access to a range of benefits designed to support your wellbeing and lifestyle, including:
* Healthcare Cash Plan – claim back everyday health costs such as dental, optical and therapies
* Access to Enhanced Pension Scheme
* Death in Service benefit
* Enhanced maternity, adoption, and paternity leave
* Employee Assistance Programme and access to our Wellbeing Centre
* Cycle to Work scheme
* Retail and leisure discounts
* Onsite parking,
* Café, and kitchen facilities
* DBS checks and renewals covered by us
To Apply
If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application