The role involves scheduling installations, maintenance visits, and fault calls for systems including CCTV, Access Control, Door Entry, and Intruder Alarms, ensuring work is completed efficiently and to a high standard.
Key Responsibilities
Experience working in the fire and security industry or a similar industry like M&E or facilities management is very important.
• Manage client enquiries and service requests
• Schedule engineers for installations, maintenance, and call-outs
• Ensure engineers have accurate job and site details
• Track job progress and confirm completion
• Maintain client communication and service records
Skills & Experience
• Strong organisation and communication skills
• Ability to manage multiple tasks and priorities
• Experience in customer service, coordination, or scheduling
• Experience working with engineers or technical teams preferred
• Knowledge of security systems beneficial but not essential
On offer is a negotiable basic dep on experience working for a great company
Salary description
£35000.00 - £40000.00 per year