Credit Controller

Are you an experienced credit professional looking to take your career to the next level within a proactive and growth-oriented organisation? An established company managing diverse operations across the UK and Europe is seeking a proactive and dedicated Credit Controller to join their Southampton team.

This innovative organisation values teamwork, excellent service, and continuous improvement. Offering a supportive environment, comprehensive benefits, and a varied workload, this role provides an excellent opportunity to advance your credit management skills within a dynamic sector.

What will the Credit Controller role involve?

Managing the organisation's credit control processes, including overseeing outstanding debts and developing strategies for effective debt recovery, all while fostering positive relationships with clients and internal teams
Proactively engaging with customers via calls, emails, and written correspondence to resolve aged debts, establish payment plans, and minimise overdue accounts
Producing detailed debtor reports, analysing debt patterns, and providing insights to senior management to support strategic decisions
Overseeing legal recovery procedures, liaising with external solicitors and enforcement agencies, and managing ongoing legal cases related to outstanding debts
Contributing to ongoing process improvements, automations, and efficiencies in credit control operations, ensuring accuracy and compliance across all functions

Suitable Candidate for the Credit Controller vacancy:

Proven experience in credit control or debt management, ideally within a B2B and B2C environment
Strong relationship-building skills, with the ability to communicate effectively across all levels of an organisation
Good understanding of credit risk assessment, legal recovery procedures, and debt anomalies related to specific asset classes
Organised, detail-oriented, with the ability to analyse debt patterns and produce actionable report
Resilient, proactive, and able to adapt to changing priorities in a fast-paced environment
Additional benefits and information for the role of Credit Controller:

23 days annual leave plus bank holidays
Comprehensive benefits package including a Medical Cashback Scheme
3% employer pension contribution
Opportunities for professional development and progression in a supportive team
Free parking on-site and a vibrant, professional workplace environment
Salary will be dependent on experience
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