About the Role
We are seeking a highly organised and proactive Product Administrator to support our busy Product team. In this varied, office-based role, you'll help ensure the smooth running of daily operations and play an important part in keeping our products moving efficiently through the business. Jewellery experience is ideal - especially knowledge of diamonds, gemstones, and precious metals - but strong administrative skills and excellent attention to detail are equally valued
Key Responsibilities
* Provide day‑to‑day administrative support to the Product team
* Raise supplier orders and monitor their progress
* Assist with customer queries via Teams, email and telephone
* Enter and manage data with a high level of accuracy
* Check, input and analyse supplier invoices
* Liaise with internal teams and external workshop partners to keep work progressing smoothly
About You
* Previous administrative experience
* Strong organisational skills and exceptional attention to detail
* Proven ability to manage and prioritise multiple tasks at once
* Excellent written and verbal communication skills
* Able to handle sensitive information with professionalism
* Self‑motivated, reliable and eager to make a positive impact
* Confident user of Excel (essential), Word, and ideally bespoke inventory systems
Benefits
* Starting salary of £28k–£33k
* 22 days’ holiday plus bank holidays
* Working hours: 7:45am – 4:45pm
* Pension scheme
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy.
Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in
Salary description
£28000.00 - £33000.00 per year