Location: Leeds (Office-Based)
Salary: £50,000 + Performance Bonus
About the Role
We are seeking an experienced and driven Commercial Insolvency Team Manager to lead a high-performing team of nine sales agents within our Leeds office. This is a critical leadership role responsible for driving commercial performance, ensuring exceptional service quality, and supporting businesses through the insolvency process with professionalism and integrity.
You will play a key part in developing your team’s capability, ensuring compliance, and optimising operational performance while fostering a positive, solutions-focused culture.
Key Responsibilities
* Lead, coach, and develop a team of 9 commercial sales agents to achieve and exceed performance targets
* Monitor KPIs, analyse performance trends, and implement action plans to drive improvements
* Ensure all cases are managed efficiently, ethically, and in line with regulatory requirements
* Support the team in managing complex insolvency cases, providing guidance and expert insight
* Foster a strong team culture focused on quality, compliance, and customer care
* Deliver regular performance reviews, coaching sessions, and ongoing development opportunities
* Collaborate with senior leadership on strategy, forecasting, and continuous improvement initiatives
* Identify process enhancements to improve service delivery and commercial outcomes
About You
* Proven experience managing a sales or case-handling team (insolvency or financial services experience highly desirable)
* Strong leadership, coaching, and people development skills
* Excellent understanding of commercial KPIs and performance drivers
* High level of professionalism with strong problem-solving capabilities
* Ability to work effectively in a fast-paced, target-driven environment
* Strong communication and stakeholder management skills
What We Offer
* £50,000 base salary
* Attractive performance-based bonus scheme
* Career development opportunities within a growing organisation
* Supportive, collaborative working environment
* Modern Leeds office location
Salary description
£45000.00 - £55000.00 per year