Facilities Assistant
Contract: Government
Location: Kidderminster, DY11 7RA
Hours of work: 40
Contract Type: Permanent
We are seeking a Facilities Assistant to support the Assistant Facilities Manager and contribute to the effective delivery of our Facilities Management services.
This role forms part of a team focused on delivering high-quality outcomes for customers and stakeholders across all aspects of FM provision.
Job Description
We are looking for someone who can play a key part in the day-to-day customer experience, ensuring services are delivered efficiently, safely and to a consistently high standard.
You will also support the delivery of various service activities and projects across the FM function.
Key Responsibilities
- Provide front-of-house support including welcoming and assisting visitors
- Ensure all security procedures are followed effectively
- Deliver support services such as porterage, meeting room management and managing the FM mailbox
- Conduct new starter inductions including Health & Safety and environmental briefings
- Log, facilitate and oversee reactive and planned preventative maintenance (PPM) visits
- Support compliance with environmental, HSEQ and related operational standards
- Assist with traffic management plans, fire risk assessments and water hygiene arrangements
- Participate in audits, including security audits
- Provide general administrative support to the FM team
- Carry out any additional duties as required by the line manager
Professional and Personal Competencies/Qualifications
- Strong team player
- Customer-focused approach
- Excellent communication skills
- Effective problem-solving skills
- Experience working in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.