SARAH CHAPMAN LONDON – JOB DESCRIPTION
Required Role: Retail Facialist @SPACE NK BATH STORE
Line Manager: Head of Commercial & Education
Contract type: Full time, permanent
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About the company
Founder, CEO and product formulator Sarah Chapman first opened the doors to her award winning Skinesis Clinic and Boutique in London’s Sloane Square in Spring 2015. Delivering the very best cutting-edge skincare services, it is the ultimate destination for those pursuing perfect skin health. We have an amazing opportunity for a Sales leading therapist to join us on a full-time basis at SPACE NK BATH to offer our treatments at their brand-new location.
Job summary
To provide exemplary and exacting standards of treatment and customer care at Space NK, Bath. This role will suit a confident and polished individual who can bring a high level of customer service and excellent skills to their team. They will also have the opportunity to undertake substantial additional training. An amazing opportunity to work with the most prestigious brand in London alongside one of the most prominent therapists in the world.
This person must be retail savvy with a proven track record for selling with demonstrable KPI’s. They will be personable with a positive demeanour.
Key Responsibilities
- To carry out treatments to the required standards ensuring the specific treatment time is
adhered to.
- To give professional skincare advice to customers and promote available treatments including
- To promote products, along with a full home care prescription.
- To liaise in a positive and constructive manner with the Space NK Manager and team.
Skills & experience needed:
- Minimum 3 years beauty experience
- A Beauty Therapy qualification at level 3 or above (or equivalent)
- Excellent treatment capabilities
- Advanced understanding of skin and skincare treatments and products
- A genuine passion for skincare, both treatment and product
- Impeccable polished presentation is key.
- Humble, resilient, honest, reliable and empathetic
Benefits:
- Skinesis product allocation every quarter
- Commission structure
Schedule:
- 8-hour shift
- Weekend availability
KPI’s:
- Premium service delivery across customer journey
- Retail sales performance
- Spend per client