HR Advisor | Spire Seaham – Patient Support Centre| | Permanent | 37.5 Hours per week
We are one of the UK’s leading independent hospital groups and the largest in terms of revenue. From our 38 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales, and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology, and general surgery.
We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom.
The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award-winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction.
Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients, and day case patients in 2022.
Patients, consultants, and general practitioners trust Spire Healthcare to deliver the high-quality care they expect from a leading private healthcare provider. For us, it's more than just treating patients, it's about looking after people.
Our People Team is committed to delivering Spire’s purpose – making a positive difference to people’s lives through outstanding personalised care.
As a HR Advisor you will provide expert HR advice and guidance to Spire colleagues and managers within the Patient Support Centre to enable everyone to deliver our Purpose on a daily basis.
You will need to build effective relationships at all levels with multiple stakeholders. It’s a varied and busy hands-on role where you will be expected to manage multiple priorities so organisation and delivering on your promises is key.
Key Responsibilities:
- Driving effective workforce planning through regular workforce discussions with the hospital Senior Management Team.
- Being an advocate of wellbeing for the hospital and Spire, promoting all relevant tools, support mechanism, communication channels on a regular basis.
- Actively managing absence within the hospital to reduce short term absence and manage effectively long-term absence. Supporting managers in managing absent colleagues, ensuring the colleague feels supported whilst managing the departmental resource appropriately.
- To provide high quality consistent HR advice in line with Spire policy, procedure, and best practice.
- Supporting managers in performance management processes, disciplinary, grievance issues, attendance matters and change management. Attending where required as HR support for the manager, in such meetings and discussions.
- Ensuring all employee relations issues are managed in a timely manner, prioritising workload. As well as making sure that diversity and equality, fairness and consistency is applied to all discussions, decisions with managers and colleagues, whilst balancing the needs of the business.
- To develop manager capability to implement and manage people policies and procedures
Key Requirements:
- Level 5 CIPD Qualification or equivalent
- Demonstrable experience as a HR Advisor or in another HR based role.
- Knowledge of HR functions and systems
- An understanding of employment laws and disciplinary / grievance procedures.
- Ability to identify and implement business focused solutions.
- Aptitude for problem-solving and decision-making, alongside managing complex queries.
- Capability to build strong relationships.
- Strong organisational skills with ability to prioritise workload.
- Excellent communication skills, with the ability to influence at all levels.
- Ability to manage confidential information appropriately.
- High personal standards and quality of work output with outstanding organisational and time-management abilities.
Spire Healthcare is committed to creating an environment that will attract, retain, and motivate its people. We are an equal opportunities employer, committed to the health and wellbeing of all our colleagues and consultants.
We firmly believe that it is our people that make the business successful, and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We, therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.
For us, it's more than just treating patients; it's about looking after people.