Job Purpose:
Leading the Quality Assurance team on their responsibilities to ensure all product is compliant with regulations and specifications before reaching Veetee customers. Focusing on driving product quality to maximise brand potential, supervising quality of the Rice Product from Paddy to Plate. Involvement in procurement, storage, milling, packaging and QC testing.
Responsibilities:
- Understanding customer expectations and ensuring they are met through communicating with other functions and championing brand quality.
- Lead the quality assurance team to verify that all materials, including finished products, are safe and conform to all relevant specification, legislations and customer requirements.
- Involvement as part of the auditing team.
- Investigating customer complaints, or any non-conformance raised internally or externally to provide data which informs resolution.
- Supervising all intake with the quality assurance team and monitoring quality of incoming material.
- Raising and following non-conformances according to NCR procedure.
- Understanding of HACCP and critical control points during manufacturing.
- Ensure that all processes of receiving raw materials, storage, packaging and releasing into the factory supply chain meet business standards. Conducting visual and physical checks and inspections at each stage.
- Ensure accurate analysis and tests are conducted at each stage of supply chain according to quality systems and reports shared with business heads in a timely manner.
- Train and develop staff to ensure understanding of Rice growing and, physical and organoleptic parameters.
- Maintain a log for non-conforming raw materials. Trend supplier performance based on analysis reports.
- Demonstrate leadership and motivation together with the creation of a team that readily accepts responsibility and ownership.
- Any other reasonable duties, responsibilities and requests that may be issued by management from time to time.
Key Skills:
- Excellent understanding of rice processing and good practices so that best practice is followed.
- Previous experience in a similar role in a food manufacturing environment
- Demonstratable knowledge of BRC standards and HACCP
- Experience as part of an auditing team
- Experience supervising and leading a team