Head of Commercial
đź“Ť Alconbury Weald, Huntingdon (PE28 4YA)
⏰ Full-time (40 hours, Monday–Friday)
About the Role
We’re looking for a dynamic and strategic Head of Commercial for our in-store floral business.
This is a senior leadership role with full accountability for driving commercial strategy, profitability, and long-term growth. You’ll play a key role in shaping the future of the business, building strong partnerships, and leading a high-performing commercial team to deliver exceptional results.
Working cross-functionally with teams including NPD, Supply Chain, and Operations, you’ll ensure we consistently deliver operational excellence and outstanding commercial performance.
What You’ll Be Doing
Strategic Leadership
- Define and execute a clear commercial strategy to deliver growth, profitability, and market leadership
- Represent MM Flowers at a senior level with key customers, building trusted, long-term partnerships
Customer Ownership & Growth
- Act as the strategic lead
- Identify transformational opportunities and develop tailored business plans to drive sustainable growth
Commercial Performance
- Own and deliver financial targets including revenue and margin
- Optimise pricing, promotions, and product mix to maximise profitability
Cross-Functional Collaboration
- Work closely with internal teams to deliver seamless, customer-focused solutions
- Lead, inspire, and develop a high-performing commercial team
Key Responsibilities
- Lead strategic account management for major retail customers
- Develop and deliver Joint Business Plans (JBPs) aligned with long-term goals
- Drive commercial strategy, pricing, and forecasting across key accounts
- Monitor performance and implement corrective actions where needed
- Champion customer needs internally and ensure alignment across the business
- Use data and insights to inform decision-making and strategy
- Provide regular performance updates to senior leadership
What We’re Looking For
Essential
- Extensive commercial leadership experience within FMCG, ideally with a top 5 retailer
- Proven success in delivering revenue and margin growth with full P&L ownership
- Strong track record in building and managing senior customer relationships
- Experience leading and developing high-performing teams
- Commercially astute with strong analytical and strategic thinking skills
Desirable
- Experience in horticulture, fresh produce, or retail
- Knowledge of ERP systems (e.g., Rubicon)
- Experience working with NPD and category management
Who You Are
- Trusted – reliable, accountable, and consistent
- Passionate – driven to achieve and exceed goals
- Dynamic – proactive, adaptable, and solutions-focused
- Collaborative – a strong team player who builds lasting relationships
Why Join MM Flowers?
You’ll be joining a business where you can truly make an impact—leading one of our key accounts, shaping strategy, and driving growth in a fast-paced, innovative environment.