About EX NIHILO
Founded in Paris, EX NIHILO is a contemporary fragrance house that embodies a spirit of pure refinement, innovation, and individuality. Inspired by the French avant-garde, the brand offers a bespoke approach to perfumery, blending cutting-edge creation with the timeless codes of luxury.
Role Overview
We are seeking a Full-Time Sales Associate to represent EX NIHILO within HARRODS H Beauty Chester. The successful candidate will act as a brand ambassador, delivering a distinguished level of service that reflects the elegance and creativity of the EX NIHILO universe.
Key Responsibilities
- Provide exceptional, personalised client experiences consistent with EX NIHILO’s luxury service standards.
- Develop deep product knowledge to communicate the brand’s story, craftsmanship, and olfactory identity.
- Build lasting client relationships to drive customer loyalty and repeat business.
- Achieve and exceed individual and team sales targets.
- Maintain impeccable counter presentation and adherence to visual merchandising guidelines.
- Support promotional events and new product launches.
- Uphold EX NIHILO and HARRODS values at all times.
Profile Requirements
- Previous experience in luxury fragrance, beauty, or retail sales (premium environment preferred).
- A genuine passion for perfumery and an understanding of the luxury client experience.
- Excellent communication, interpersonal, and presentation skills.
- Sales-driven mindset with the ability to deliver results through exceptional service.
- Professional appearance and polished demeanor.
- Flexibility to work weekends, late evenings, and key trading periods.
What We Offer
- Competitive remuneration with performance-based incentives.
- Extensive brand and product training.
- Opportunities for professional growth within a luxury retail environment.
- Exclusive employee benefits.