Title: Building Consultant - Subsidence
Locations: Maidstone/Redhill/Solent/Southampton/ London
Hours: 35 Hours Per week
Term: Permanent, Full-Time
Your New Company
Sedgwick Resource Solutions are seeking a subsidence building consultant/surveyor to join our clients award-winning Subsidence Services Division, a team recognised for excellence in subsidence claim management.
Your New Role
As a Building Consultant, you will manage a diverse portfolio of domestic and commercial subsidence claims in addition to visiting sites relating to those claims. This requires strong technical skills or qualifications in diagnosis, mitigation, and repair strategies.
You will work closely with customers, colleagues and service partners to deliver accurate technical assessments, high-quality reports, and exceptional customer service.
Key Responsibilities
- Manage a portfolio of domestic and commercial subsidence claims through to settlement
- Diagnose causes of building movement (subsidence, heave, landslips, drainage)
- Hold, and attend virtual meetings with customers and stakeholders
- Work with suppliers to instruct the relevant specialist to carry out the recommendations
- Conduct face-to-face on-site property inspections with customers when required
- Assess structural defects and specify appropriate repair solutions and produce clear, accurate technical reports for insurers
- Reinstatement scope reviews
- Liaise with surveyors, engineers, contractors, loss adjusters and policyholders
- Maintain strong SLA compliance and timely claim progression
- Deliver empathetic, professional communication throughout each claim
Your Skills and Experience
- Chartered construction/building qualification or working towards one:
- MCIOB, MRICS, MICE
- Experience dealing with subsidence issues working for a loss adjuster, insurance company or specialist contractor.
- Strong understanding of structural defects and building/construction pathology
- Ability to diagnose subsidence, heave and landslip
- Familiarity with building and drainage repair techniques
- Excellent communication skills and customer empathy
- Strong decision‑making and organisational ability
- Valid UK driving licence
- Insurance claims handling experience (training provided if not)
- Familiarity with:
- CDM Regulations
- Party Wall Act
Your New Benefits
- Flexible work options: Enjoy remote working to support your work-life balance.
- Generous Holiday: 25 days of annual leave, plus bank holidays, with an option to purchase more holidays throughout the year.
- Customisable Flexi-Benefits: Choose benefits that suit your lifestyle.
- Professional Growth: Access training with industry experts and qualifications like Cert CII and BDMA, with financial rewards upon completion.
- Referral Scheme: Earn a financial reward when your referred colleagues complete their probation period successfully.
- Pension Scheme: Self-invested personal pension above the statutory minimum.
- Reward & Recognition: Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving ‘points’ to colleagues within the business.
- Health & Wellbeing: Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, designed to keep you healthy and supported.
- Green Car Scheme: Lease an electric vehicle with home charge point installation (if required) through our partner supplier.
- Life Assurance: Cover for you, with the option of adding your partner in the event of death while in service, regardless of medical history.
- Critical Illness Cover: Receive a lump sum if diagnosed with conditions like cancer, a heart attack, or stroke.
- Group Income Protection: Cover up to 60% of your salary after six months of incapacity.
All successful candidates will be subject to DBS and vetting checks, and offers of employment will be dependent on these results. This role is based full-time in the UK.