One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Client Services Team. Working as part of a dynamic and entrepreneurial team,Based in amazing offices in London, this company care passionately about two things - fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe's leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.
As a Client Service Officer, you will be responsible for general query management while also assisting with the account opening process for clients. This is a unique opportunity to join a fast growing team and to have a genuine impact on the processes and systems put in place.
- Assisting clients with day-to-day
- Involvement in various aspects of the client journey and assisting with the the account opening process
- Responsible for providing a “best in class” service to new and existing clients
- Respond to client queries within agreed SLAs, to ensure monthly targets are met
- Build internal and external relationships to help drive client efficiency
- Actively identify opportunities for clients to support their servicing needs
- Identify system and process improvements and raise these for consideration
- Build in-depth knowledge of various business
Requirements:
- Strong communication skills
- Ambitious to build a career in financial services
- Detail orientated
- Ability to work to tight deadlines
- Have the ability to adapt to new challenges and thrive outside of your comfort zone
- Must be a team player