We are working alongside a fast-growing commercial removals company who are seeking a Office Relocation Salesperson to cover Central London and the surrounding areas. This is a remote role, enabling you to work from home or another suitable location. However, you must be able to travel to clients' sites to conduct commercial removal estimates.
Key Responsibilities:
- Conduct on-site or virtual assessments of current and potential commercial removals clients' premises.
- Gather and document information regarding removals requirements and ensure accurate data entry into the internal CRM system.
- Provide detailed removals estimates, including cost breakdowns, timeframes, and resource needs.
- Liaise with operations teams to ensure smooth project planning and seamless execution of removals services.
- Finalize and confirm removal bookings with clients, ensuring all details are accurately captured.
- Ensure a positive customer experience throughout the entire removals process by providing excellent customer service and communication.
- Follow up with clients after a relocation to gather feedback and ensure satisfaction.
- Monitor and report on sales leads and conversion rates for commercial removals and relocations.
- Meet or exceed monthly sales targets for new business and removals bookings.
- Identify opportunities to upsell additional services to clients, such as packing or storage solutions.
- Regularly network with industry professionals and stakeholders to promote the company’s services.
- Stay up-to-date on removals industry trends, regulations, and best practices to maintain a competitive edge.
Key Skills & Experience:
- Prior experience in the commercial removals & relocations industry is preferred.
- Strong multitasking abilities, with the ability to manage multiple projects simultaneously.
- Excellent communication skills, both verbal and written, with the ability to build rapport with clients.
- A proactive and results-driven approach with a strong track record of closing sales.
- Well-organized with a keen eye for detail and the ability to manage schedules and deadlines.
- Proficient in using CRM systems, MS Office, and other relevant software tools.