Excellent opportunity for an experienced Chartered Surveyor to join a high-quality Claims and Risk Management business, to develop and grow the Surveying Services division.
GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.
The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.
We are seeking a skilled and detail-oriented Chartered Surveyor to join our Surveying Services Division. As a Surveyor, you will play a crucial role in assessing and evaluating property damage claims. You will be responsible for conducting surveys, inspections, and investigations to determine the extent of damage, estimate repair costs, and provide accurate reports for insurance claims. Your expertise and attention to detail will be essential in ensuring fair and accurate claim settlements.
What will you be responsible for:
- Conduct on-site surveys and inspections of properties to assess damages and collate data for insurance claims.
- Analyse data, evaluate extent of damage, prepare budget replacement costs.
- Prepare schedule of works, tendering documents, tender analysis and undertake all pre and post contract administration duties.
- Prepare detailed and accurate reports outlining the findings of property inspections, including damage assessment, repair recommendations, and budget costs.
- Collaborate with insurance adjusters, claims handlers, and other stakeholders to provide technical expertise and support throughout the claims process.
- Review insurance policies and coverage to ensure claims are handled in accordance with the terms and conditions.
- Investigate the cause and circumstances of property damage, including conducting interviews with property owners, witnesses, and relevant parties.
- Act as Principal Designer under the CDM Regulations 2015
- Act as Party Wall Surveyor under the Party Wall Act 1996
- Maintain accurate records of surveys, inspections, and investigation findings.
- Provide expert testimony and support in legal proceedings, if required.
- Assist in negotiating claim settlements, including reviewing and verifying invoices and Third Party SOW. Undertake schedules of reduction.
- Provide guidance and support to policyholders, explaining the claims process, answering inquiries, and addressing concerns.
- Collaborate with internal teams, such as claims handlers, underwriters, and legal counsel, to ensure efficient and effective claims management.
- Maintain confidentiality and adhere to ethical standards in handling sensitive claim information.
What we need from you:
- Bachelor's Degree in Surveying, Civil Engineering, Construction Management, or a related field or working towards/experience.
- Chartered RICS member
- Proven experience working as a Surveyor, preferably within the claims management/loss adjusting or insurance industry.
- Strong knowledge of property surveying techniques, building materials, and construction practices.
- Experienced in surveying both domestic and commercial properties.
- Experienced in interpreting insurance policies, coverage, and claims handling processes.
- Excellent analytical and problem-solving skills, with acute attention to detail.
- Strong written and verbal communication skills, with the ability to convey technical information clearly and concisely.
- Ability to work independently and manage multiple assignments simultaneously. Proactive – ensuring KPI’s and SLAs are met.
- Excellent interpersonal skills, with the ability to build rapport with clients and stakeholders.
- Professional certifications, such as MRICS, MCIOB, or equivalent.
- Valid driver's license and willingness to travel to various claim sites.
What we offer you in return:
- Car Allowance or Company Car
- Discretionary company bonus
- 25 days annual leave rising to 30 days with long service, plus additional one day for your birthday
- 5 % Contributory Pension
- Private Health Care
- Death in Service Benefit
- Enhanced maternity, adoption, paternity and sick pay
- Electric Vehicle scheme
- Career development and progression opportunities
- Access to GP service
- Cycle to work scheme
- Long Service Holiday and reward scheme
- Holiday purchase scheme
- We care about our employees opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.