DULWICH THERAPY ROOMS LTD is an Integrated Health Clinic based at 47 Lordship Lane, East Dulwich, London, SE22. The clinic is focused on providing exceptional health services to the community in a welcoming environment. Our clinic has an extensive range of services and has been established for 24 years.
Role Description
This is a contract (part-time, flexible, self-employed) role for an Evening Admin / Receptionist at Dulwich Therapy Rooms. The Receptionist will be responsible for answering the phone, clerical/admin duties, taking payments, communication with clients and practitioners and providing excellent customer service.
Qualities & Skills
- Phone etiquette and customer service skills
- Experience in Receptionist duties and clerical skills
- Being able to think and act autonomously when needed
- Strong interpersonal skills
- Ability to work independently and problem solve
- Ability to multitask and prioritise tasks
- Attention to detail and good organisational skills
- Proficiency in Microsoft Office applications (Microsoft Office Suite)
- Maths & English GCSEs minimum grade C / 4
- Being the friendly face of the clinic
Desirable:
- Previous experience in a healthcare setting
- Administration experience
- Reception / customer facing experience
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the clinic reception, greeting them in a warm, friendly and well-spoken manner. You will also be assigned duties as required (e.g. Forwarding or replying to emails or text messages, administrative work and general clerical support).
Some of the Responsibilities
- Answer and direct phone calls
- Make bookings
- Check stock, restock
- Distribute mail
- Act as first point of contact
Hours required: 3-4 weekday evenings per week, 5pm - 9pm, occasional extra cover