Customer Service Careers with Purpose! Is it time to join a business that invests in you?
Watford | £31,800 + Exceptional Benefits | Hybrid Option After Probation
Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people?
We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move.
Why You’ll Love Working Here
- Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.
- Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.
- Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working.
- Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development.
What You’ll Be Doing
- Managing customer orders and quotes
- Updating customers and internal systems
- Collaborating with internal and external teams
- Handling inbound calls and general admin
Who We’re Looking For
- Excellent communicator with a passion for customer service
- Experience in a customer support role
- Confident using CRM systems and Outlook
- A team player with great interpersonal skills
- Able to commute to Watford for training
Benefits That Go Beyond the Basics
- Starting salary: £31,800 per annum
- Annual pay rise every April
- Bonus schemes
- Salary sacrifice car leasing and electric car charging
- Private medical benefits
- Increasing annual leave with service
- Generous pension contributions
- Retail discounts and financial services perks
- Company share schemes
- Death in service cover
- Free shuttle bus from Watford Junction to Croxley Business Park
- On-site parking
Location Perks
Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).