Aftermarket Sales Development Co-ordinator
My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling.
Key Responsibilities
- Efficient processing of customer orders and enquiries, regardless of how received.
- Support the promotion of spare parts and service offerings.
- Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service.
- Respond to all internal and external administrative enquiries regarding customer history.
- Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments.
- Negotiate directly with customers, where necessary, to secure additional sales.
- Conduct regular follow-up on all Aftermarket quotations.
- Support and coordinate proactive sales initiatives within the Export Aftermarket business.
- Send introductory correspondence following machine sales.
- Work collaboratively with the Machine Sales team to increase aftermarket product sales.
- Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department.
- Extract and analyse data to identify key opportunities for business growth.
- Develop, coordinate, manage, and monitor remeshing and servicing contracts.
- Monitor and report on business trends regularly, including identifying areas of declining activity.
- Carry out any other duties as determined by the Head of Sales Division.
Salary & Package:
Guaranteed earnings - £26,300 + Commission & Bonus