Joining a friendly and innovative team working with a global automotive manufacturer you will author and deliver technical Workshop Manuals directly to the customer.
This opportunity is perfect for enthusiastic, passionate and process driven candidates with great IT skills and first-hand experience of automotive workshop repairs.
What you’ll be doing:
- Analysing and documenting repair processes using CAD data and SRTD (Service Repair Time Database);
- Liaising with SST (Special Service Tool) developers, upstream service coordinators, automotive engineers, technicians and After Sales personnel to properly scope a given repair method;
- Time each service repair procedure using a selection of synthetic time elements;
- Using Cortona3D RapidAuthor tools with CAD data to create 3D animations which support each procedural step. These are then uploaded to the portal where they can be aligned with correct steps;
- On the rare occasions where it is not possible to generate a procedure digitally then the author may be required to conduct a trial on a pre-production vehicle to make sure that methods are accurate and timed correctly.
- Author 'Easy Repair Guides' for owners who like to do basic vehicle repairs themselves.
Your Skills and Experience:
- Hands-on vehicle workshop experience is key. Workshop Manual authoring in essence involves replicating workshop service operations in a digital engineering environment. Having a feel for realistic work parameters in service operations is a must.
- Excellent communication and customer facing skills are essential. All our engineers work directly with our customers. A tenacious and can-do approach is imperative.
- Excellent computer skills are important and experience of working in the 3D digital environment is helpful.
- Use of CAD and CAD visualisation tools are an important part of the day-to-day role of a Workshop Manual Technical Author - we do offer training in these areas.
- First class organisational and project management skills; you will need to be organised because in time your responsibilities will include understanding and implementing how your work will interact with a vehicle programme’s product development lifecycle.
- Ambition: we want you to be an active participant in a team focused on the quick development of skills that will enable you, and CAD-IT, to grow.
Why CAD-IT?
We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you’ll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee reward and wellbeing:
- Private Medical Insurance
- Company pension
- 25 days annual leave + bank holidays
- Long Service Award scheme
- Enhanced Maternity pay
- CAD-IT Mental Health & Wellbeing Support Group
- Companywide and team social events, plus more!