Due to continuing growth, our client is looking for enthusiastic individuals to join our client in Barton-upon-Humber! Whether you come from a call centre, hospitality, or retail background, full supportive training is provided.
Customer Service Advisor – No Weekends or Evenings!
£25,747 per annum + £500 quarterly bonus
Monday to Friday, 8:55am – 5:30pm (8 hours per day, 40 hours per week)
Permanent
This is a full-time, office-based position, and applicants must be able to commute to Barton-upon-Humber daily.
As a Customer Service Advisor, you’ll deliver high-quality service to customers, handling queries, updating accounts, and resolving any complaints that arise. This is a purely customer service role with no sales or cold calling elements.
Benefits include:
- Access to health & discount platform after 1 year of service
- Full supportive 4-week training programme
- EE discount
- Staff discount (after 1 year of service)
- Eye care vouchers
- Free onsite gym (available 24/7)
- Free onsite parking
- Complimentary refreshments throughout the day
- Two subsidised canteens
- Fantastic progression opportunities with real success stories
- Customer Service Employee of the Month awards
A Customer Service Advisor will be required to:
- Handle customer enquiries and provide appropriate solutions and recommendations
- Maintain accurate records of customer interactions
- Follow up with customers to ensure satisfaction
- Liaise with showrooms
- Proactively resolve customer queries
- Build and maintain strong relationships
- Escalate issues where necessary
- Handle complaints professionally
- Strive to improve customer satisfaction and retention
What makes a great Customer Service Advisor?
- Ability to commute to Barton-upon-Humber daily
- Previous experience in customer service (call centre, retail, hospitality, etc.)
- Experience working towards targets
- Excellent written and verbal communication skills
- IT literate with good Microsoft proficiency
- Strong organisational skills
Does this sound like your next role?
If you’re a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you!
If calling the office, please ask for Jess Patterson.
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