Competitive Salary & Company Benefits| Ideally located close to Petersfield or Leicestershire
Monday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day)
Are you looking to work for a rapidly growing UK Pharmaceutical company, who are passionate about improving patients’ lives across the world?
Aspire Pharma is an asset-light pharmaceutical manufacturer. It licenses and develops niche pharmaceutical products that offer innovative formulations, value for money for payors, and reliable supply arrangements in markets which are often underserved. The business has a highly diversified portfolio of more than 250 products across a number of categories, including branded specialty products and unbranded niche generics in therapeutic areas such as urology, ophthalmology, CNS and dermatology.
Do you want to be part of the journey?
If so, here is your chance!
The Role
We are currently looking to recruit a Customer Account Coordinator for our Customer Services Department. In this role, you will be providing efficient and effective support for operational activities and managing the day-to-day administration of the sales activities.
What will you be doing?
As a Customer Account Coordinator, you will be responsible for a variety of different tasks including:
- Customer Service - Initial contact for all customer service and product supply related enquires.
- Customer Claim Management - Investigating and preparing all supportive documentation for the approval/rejection of any customer credit claims. Recording and reporting the information gathered.
- Stock Management - Liaising with all members of the department and the warehouse to ensure that customer stock requirements can be fulfilled, and/or the latest information can be provided.
- Sales order processing - Reviewing all customer orders and communicating with the warehouse to ensure they are processed swiftly to meet the required delivery dates.
- Invoice processing - Processing the daily sales invoices via the ERP system and reporting of the financial data to the company.
- Price Management - Assisting the Sales team with customer price monitoring and updates.
- Document Filing - Ensuring all departmental records are maintained and kept up to date.
The Person
- No experience required.
- Excellent English, written and verbal.
- Proficiency in Microsoft apps.
Why join us?
- As well as a fantastic, inclusive company culture, where employees are truly valued and a competitive salary, we also offer an ever-improving benefits scheme to support your physical and mental well-being which include:
- Generous Pension Scheme.
- Life Assurance cover and Employee Assistance Program.
- 25 days’ holiday plus Bank Holidays.
- Learning and Development opportunities.
- Excellent opportunities for progression.
- Fantastic Company events and celebrations throughout the year