Role Purpose
To provide professional advice and respond to general HR queries in a timely and efficient manner, escalating to the HR Key Stakeholders as appropriate for our EMEA customer bases
Core Responsibilities
- Process hire and on-boarding of new employees by initiating the new starter checklist in a timely manner including eligibility to work checks, preparation and issue of contracts, offer letters and welcome packs to employees
- Ensure any documentation relating to an employee's lifecycle (contracts / promotions / any changes that require a signature) is processed in accordance with in-country laws
- Process key employee benefits such as Occupational Health/life assurance etc are processed (from onboarding to offboarding)
- Understand the rules around local policies and ensure these are applied
- Ensure compliance to all immigration laws with the engagement of new starters and current employees including the upkeep of internal databases and personnel records
- Daily upkeep of the core People systems including input of new employees, leavers, actions associated with transfers and changes
- Daily upkeep of absence management system and provide support to end users and line managers
- Support Compliance and Risk team with due diligence training and maintenance of data on training portal(s)
- Ensure all relevant information relating to payroll is entered in accordance with key process timeframes whilst ensuring 100% accuracy
- Production and distribution of weekly, monthly and other ad-hoc requested reports for both the HR and business leadership teams
- Maintain employee files with updated relevant information
- To adhere and promote best practice and the positive image of the HR Team
- Be a key stakeholder in data minimisation to constantly seek ways to streamline processes and eliminate waste
- Collaborate with HR colleagues and key stakeholders on sharing knowledge and best practice
- Assist HR colleagues with assigned projects and duties when required (including note taking on ER cases)
- Work closely with Senior HR Co-ordinator and support fellow HR Coordinators
Skills
- Excellent collaboration skills
- Genuine interest in working within HR, with previous experience of working in a HR environment preferable but not essential
- Knowledge and awareness of basic UK and/or relevant European employment law is desirable
- Takes ownership of their personal development and seeks new challenges and responsibilities
- Quickly builds rapport with stakeholders and can effectively read situations that require escalation or a considered approach
- Proactively evaluates current processes or approach to daily work to seek new improved ways of working
- Working knowledge of Microsoft packages
- Able to manage high workloads with ability to organise and prioritise
- Able to work under pressure and still maintain a high level of accuracy and attention to detail
- Confident in communicating at all levels and to a variety of audiences
Behaviours
- Self-disciplined and takes ownership of set assignments for desired results
- Inquisitive and genuinely interested in understanding how their role can bring value and support the business
- A strong team player and collaborates effectively with the team and wider business
- Naturally promote best practice and the positive image of the HR Brand
- Must always conduct self in a professional manner
- Must demonstrate a high degree of confidentiality and be conscious of surroundings
- Champion of People initiatives to support Diversity & Inclusion, CSR, Employee Engagement & Wellbeing throughout the organization
- Maintain an aura of calm in all situations
- Can build partnerships and relationships across the business