Job Title: Telesales Representative / Telesales Specialist
Location: Cheshire (Hybrid – 3 days onsite)
Industry: Validation Equipment Manufacturing (B2B)
About the Company
We are a leading manufacturer of validation equipment, supplying high-quality, compliant solutions to businesses across regulated industries. Known for our technical expertise, reliability, and customer service, we support organisations in meeting stringent quality and validation requirements.
The Role
We are seeking a driven and confident Telesales Representative to support our growing commercial team. This role focuses on outbound and inbound phone-based sales, engaging with business customers to promote and sell our validation equipment and related solutions.
You’ll play a key role in generating new business opportunities, qualifying leads, and supporting the sales pipeline, working closely with field sales and technical teams.
Key Responsibilities
- Proactively contact prospective and existing business customers via phone and email
- Promote and sell validation equipment and associated solutions to B2B customers
- Qualify inbound leads and generate outbound opportunities
- Understand customer needs and match them with appropriate products
- Manage and update CRM records accurately
- Achieve individual sales targets and KPIs
- Support quotations, follow-ups, and order progression
- Collaborate with internal teams to ensure a smooth customer experience
Skills & Experience
- Previous experience in telesales, inside sales, or phone-based B2B sales
- Confident communicator with a professional phone manner
- Comfortable handling outbound calling and sales conversations
- Target-driven with a resilient, proactive mindset
- Strong organisational and follow-up skills
- Experience using CRM systems (desirable)
- Background selling technical, industrial, or capital equipment is a plus, but not essential
What We Offer
- Competitive base salary with commission/bonus structure
- Hybrid working (3 days onsite in Cheshire)
- Full product training and ongoing support
- Opportunity to sell high-quality, in-demand technical products
- Supportive team environment with opportunities for growth