Entity:
Customers & Products
Job Family Group:
Job Description:
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
About the opportunity:
We are seeking a skilled User Acceptance Testing (UAT) & Implementation Lead to join the UK Retail Transformation programme. This critical role will lead the UAT and implementation phases of the programme, which includes the full replacement of core retail systems: Point of Sale (POS) software, Self Checkout (SCO) software, and Back Office System (BOS) software.
Working cross-functionally with business teams, technology, third-party vendors, and operational partners to ensure all new systems are tested effectively and rolled out smoothly across the retail estate. As the ideal candidate, you will have extensive experience in system implementation within a retail environment, a structured approach to testing, and a strong understanding of in-store technology operations.
This role is a FTC role until December 2026. This is a hybrid role, however applicants should note that the role is expected to be based in Milton Keynes a minimum of three days per week.
About the role:
In more detail, some of your key responsibilities will be:
UAT Planning & Execution:
Develop and own the UAT strategy, test plans, test cases, and scripts aligned to business requirements.
Manage UAT cycles including scheduling, execution, defect triage, and resolution tracking.
Collaborate with business SMEs to validate system functionality meets operational needs.
Coordinate with internal QA teams and vendors to ensure readiness for UAT phases.
Implementation Leadership:
Lead planning and coordination of go-live activities including pilots and phased rollouts across stores.
Act as the primary point of contact between IT, business teams, and store operations during implementations.
Oversee execution of implementation checklists, issue logs, and post-implementation reviews.
Support the development of training materials and change readiness activities.
Stakeholder & Risk Management:
Communicate testing progress, readiness, and risks to senior stakeholders.
Identify, escalate, and resolve risks or blockers to ensure programme milestones are achieved.
Drive continuous improvement in testing and implementation processes.
About you:
Key Skills and Experience
Proven experience leading UAT and/or implementation within large-scale retail transformation programmes.
Strong understanding of in-store retail systems including POS, Self Checkout, and BOS software.
Hands-on experience with UAT planning, execution, and defect management tools (e.g., JIRA, MS Projects etc)
Excellent stakeholder management skills across IT, business operations, and third-party vendors.
Strong planning, coordination, and organisational skills with an ability to manage multiple streams.
Knowledge of agile and waterfall delivery methodologies.
Experience delivering projects in a multi-site retail or convenience environment is highly desirable.
Analytical approach with attention to detail and a proactive problem-solving approach.
Willingness to travel to store sites or implementation locations as required.
Why join our team?
We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits!
Apply now!
Travel Requirement
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.