QUALITY AUDITOR
Location: National, Hybrid
Hours of work: 40 Hours Per Week
Contract Type: Permanent
We are seeking a diligent and detail-focused Quality Auditor to support the delivery of high-quality operational standards through regular audits, trend analysis and compliance activity.
Job Description
In this role, you will work closely with the Quality Manager to ensure that internal procedures, regulatory requirements and OneISS programme standards are consistently met.
We are looking for someone who can confidently assess operational risks, report on compliance performance and help drive continuous improvement across multiple operating units.
This position requires weekly auditing activity, including travel to sites, plus ongoing support in maintaining a strong and efficient management systems framework.
What You'll Be Doing
- Conduct quality audits 1–2 times per week, documenting all findings and reporting back to management.
- Analyse trends arising from corrective actions and identify areas for improvement.
- Support the Quality Manager in ensuring compliance with internal procedures, regulatory demands and external business standards.
- Provide operational support for the OneISS programme to ensure risks are identified, assessed and mitigated.
- Audit and verify adoption of OneISS processes and solutions across operating units.
- Collaborate with the compliance management team to share best practice and support a standardised approach.
- Prepare electronic audit reports, presenting results and recommendations to management.
- Provide accurate and timely monthly operational reports to the Quality Manager.
- Manage risk reviews, ensuring correct identification and evaluation of risks and controls.
What We’re Looking For
- Practical, demonstrable audit experience.
- Proven track record in delivering operational Quality solutions.
- ISO 9001 Internal Auditor certificate (essential).
- Knowledge of Quality Standards and Management Systems Standards.
- Strong communication skills with the ability to engage employees, directors and clients.
- High levels of drive, resilience and professional integrity.
- FM or construction experience (preferred but not essential).
- Full driving licence required due to travel.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com