📍 Central London | 💷 Base Salary + Uncapped Commission
Mint Dental Clinic is an established private dental practice in central London delivering multidisciplinary care with visiting specialists.
We are hiring a Dental Treatment Coordinator / Patient Advisor to convert inbound enquiries into booked consultations and high-value treatment acceptance.
- Handle inbound phone, email, and online enquiries
- Convert enquiries into booked consultations
- Proactively follow up unbooked or undecided patients
- Support acceptance of cosmetic, restorative, and implant-led treatment plans
- Coordinate patient journeys between clinicians and patients
- Track KPIs: enquiry volume, booking rate, conversion rate, DNAs
- Experience as a Dental Treatment Coordinator, Patient Advisor, Treatment Planner, Admissions Manager, or similar
- Excellent phone communication and objection handling
- Confidence discussing treatment options, fees, and next steps
- Comfortable working to targets and KPIs
- Background in private dentistry, private healthcare, or aesthetics
- Experience converting high-value treatment plans
- Familiarity with dental software / CRM systems
- Not a reception only role
- Not an admin-only position
- Competitive base salary
- Uncapped commission linked to bookings and treatment conversion
📩 Apply via LinkedIn or email rpatelbds@gmail.com for a confidential conversation.