Customer Service Employee

Are you someone who enjoys helping customers, keeping an overview and making sure everything is handled correctly? As a Customer Service Employee, you are an important point of contact for customers and business partners. You combine customer contact with administrative and logistical tasks, making sure orders and requests are handled properly.You will work in an international environment where there is room to learn, take responsibility and develop your skills. You will also work closely with different departments to make sure everything runs smoothly.About the companyYou will join an international organization that manages complex logistics flows for customers around the world, including companies in important sectors such as healthcare.The company works continuously to improve its processes and encourages employees to share ideas and contribute to improvements. You will work in a modern environment with advanced automation and equipment. Personal development and your own ideas are encouraged, while teamwork is an important part of the company culture.

Functieomschrijving:
As a Customer Service Employee in Klundert, you are the main point of contact for both customers and business partners. You handle logistical questions, process orders and make sure customers receive the right information.Your responsibilities include:

• Handling customer and logistics inquiries;
• Processing and following up on orders;
• Solving issues and coordinating with internal departments;
• Maintaining accurate administrative information in the systems;
• Performing various back-office activities;
• Keeping customers and colleagues informed about the progress of orders and requests.

Because you will be working with international customers, a good command of English is important. You will work from Monday to Friday in a fixed day shift, meaning your weekends are free.

Functievereisten:
A perfect CV is not necessary. We are mainly looking for someone who enjoys customer contact and likes to keep things organized.

• You have an excellent command of English, both spoken and written;
• You are comfortable working with different computer systems;
• You have relevant work experience in a logistics environment;
• You enjoy helping customers and providing good service;
• You have a valid driving licence B to travel to the location.

Arbeidsvoorwaarden:
For your efforts, you can expect:

• A salary of up to €3,500 gross per month;
• Pension accrual from your first day;
• A 38.75-hour working week in a fixed day shift;
• Opportunities to develop your skills through training;
• A pleasant working environment within an international team;
• A varied position with plenty of responsibility;
• Good employment conditions that match your experience and contribution.

Apply now!Are you ready for a new step as a Customer Service Employee and would you like to work in an international logistics environment? Apply today and we would be happy to get to know you!