Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.
As a Front Office Intern, you will discover what it takes to create outstanding guest experiences while developing the skills and confidence needed for a successful career in hospitality.
Your Benefits at NH Hotels
- A compensation of €750 gross per month for all your hard work.
- International career opportunities within Minor Hotels.
- Free online and offline training courses through our own Minor Hotels University.
- Employee rates from €36 per night at Minor Hotels worldwide, plus Friends & Family discounts of up to 25%.
- 30% discount at our restaurants and bars, plus exclusive employee discounts with various (online) retailers.
- Regular team events, celebrations, trips, and holiday parties.
- A €500 Refer-a-Friend bonus for successful referrals.
As a Front Office Intern, you will gain hands-on experience in one of the most dynamic departments of the hotel. Working alongside an experienced team, you will learn about the day-to-day operations of a hotel while developing valuable skills in guest service, communication, and hospitality.
- Welcome guests and assist with check-ins and check-outs.
- Support guests throughout their stay and provide information about the hotel and local area.
- Handle guest feedback and complaints with professionalism and care.
- Assist with Front Office administration and daily operational tasks.
- Respond to online guest reviews and help monitor guest satisfaction.
- Support cash handling and end-of-shift procedures.
- Manage Lost & Found requests and follow up with guests when needed.
- Assist with the night audit process and other reporting tasks.
- Identify upselling opportunities and contribute to enhancing the guest experience.
- You are currently pursuing a degree in Hospitality, Hotel Management, Tourism, or a related field.
- You are available for an immediate start date.
- You enjoy interacting with people and are passionate about delivering great guest experiences.
- You are proactive, organized, and eager to learn.
- You have strong communication skills and enjoy working in a team.
- You have a good command of English; additional languages are a plus.
- You are flexible and available to work on various shifts, including weekends and occasional nights.
- You are able to provide a school internship agreement.
- You have a residential address in the Netherlands during your internship.
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
In overeenstemming