We are recruiting Store Assistants, to join our store team at IKEA Norwich
Bring your energy to our small, fast-paced store team, where no two days are the same! You’ll dive into everything from welcoming customers and picking orders, to serving up great food in the Bistro and keeping our products looking their best. If you enjoy a role where you get to do it all, we want to hear from you!
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
- iBenefits – Rewards & discount portal.
- Free healthy meal option, salad bar, fruit and hot/cold drinks.
...as well so much more!
WHAT YOU'LL NEED TO HAVE
- Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
- Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
- Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
- Retail or customer service experience is helpful, but a proactive, hands-on attitude is just as important.
- Confident using computers and technology to support day-to-day tasks.
- Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.
- Experience in food service or food safety is an advantage, though not required. What matters most is your ability to bring your transferable skills and apply them confidently in our food areas. We’ll support you in developing strong food-safety practices and using your strengths to help create a safe, welcoming food environment for our customers.
WHAT YOU'LL BE DOING DAY TO DAY
- You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store. This will include customer facing roles, such as sales, checkouts, returns, fulfilment and food service in the Bistro.
- You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
- Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
- You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
- You will need to use the appropriate stock ordering processes and systems to secure quality ingredients, support food safety, reduce waste, and pick and prepare customer orders in a timely manner.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV with your application so we can get to know you better.
- Shortlisted candidates will be invited to complete an on-demand video interview.
- Candidates successful until this point will be invited by email to attend a live virtual interview with a member of the recruitment team.
- Final stage candidates will be invited to the store to meet with the store manager and to do a tour of the store.
We understand not everyone will be successful, but we promise to keep you informed either way.
Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:
- Medical questionnaire
For any advice or support, email me at Jack.mcskeane@ingka.ikea.com and I will be happy to help!