As a customer care representative Portuguese Spanish, you will contribute to delivering an outstanding customer experience in the innovative world of agricultural technology. You will be the first point of contact for customers, assisting them with a variety of inquiries ranging from product information to technical support. With your fluency in Portuguese, Spanish, and English, you ensure customers feel heard and supported. Working in a hybrid environment, you will utilize your problem-solving skills and customer-focused approach to make a meaningful impact.
What You Will Do:
- Responding: to customer inquiries about products, services, and technical support in a professional and empathetic manner.
- Managing: subscriptions by renewing contracts, promoting additional services, and gathering valuable customer feedback.
- Processing: sales orders, payments, and assisting with service activations with precision and attention to detail.
- Maintaining: accurate and reliable customer data in our database systems to ensure consistency.
- Resolving: basic technical issues related to service activation and usage by providing effective solutions.
We believe in creating an environment where your professional growth, personal aspirations, and work-life balance are supported. By joining our team, you’ll be part of an innovative company that values collaboration, sustainability, and your unique contributions.
- Salary between €2500 and €2540 gross per month.
- Temporary contract with the prospect of a permanent position.
- Full-time role, 36 to 40 hours per week, including weekends.
- Hybrid work model after onboarding for optimal flexibility.
- Travel reimbursement for a smooth commute.
- Conveniently located office accessible by public transport.
We are looking for a service-oriented professional with strong language skills and a passion for delivering exceptional customer experiences.
- MBO 4 diploma in administrative or commercial studies
- Fluent in Portuguese (preferably Brazilian), Spanish, and English
- Experience with database systems and accurate data processing
- Proactive team player with excellent communication skills
- Flexible availability during peak periods, including weekends
Located in the heart of 's-Gravenhage, our company is a pioneer in agritech innovation, blending advanced technology with sustainable farming solutions. With a mission to revolutionize agriculture, we are committed to creating a greener, more efficient future for the planet.
We pride ourselves on fostering a collaborative and inclusive culture where every team member’s voice matters. From groundbreaking projects to tailored development programs, we ensure our employees thrive both personally and professionally. Work-life balance and continuous learning are at the core of what we do.
Are you ready to make a meaningful impact while growing your career with us?
€2500 monthly