Client Director (d/f/m)

Client Director (d/f/m) – Berlin / Hamburg (hybrid)What you’ll do:

• Business accelerator for our clients and DEPT®, driving growth and revenue expansion.
• Overall responsibility for client success and account expansion, ensuring profitable sales volume.
• Lead and coordinate senior DEPT® teams on client projects.
• Monitor client product performance and key metrics, taking optimisation actions when needed.
• Maintain client satisfaction and drive strategic, sustainable development through the right formats.
• Understand client business goals and pain points to adapt offers to their objectives.
• Map client stakeholder landscape and maintain regular communication with stakeholders, DEPT® management, experts, project managers and other business units.
• Ask pertinent questions to uncover new business opportunities.
• Deliver client presentations and manage quarterly/annual planning meetings to keep client goals on target.
• Present work internally and externally.

What you bring:

• Extensive experience managing global digital experience and technology accounts with annual budgets in the seven-figure range.
• Proven ability to manage and facilitate international and cross‑functional teams.
• Insight‑driven, data‑based strategy development.
• Deep understanding of digital experience mechanisms and current industry trends.
• Successful track record of providing strategic advice and delivering profitable sales.
• Experience in agency environments, preferably tech agencies.
• Solid knowledge of platform, UX and UI design concepts.
• Excellent presentation skills, able to convey complex ideas clearly on slides.
• Strong reporting and analysis skills, able to give clear instructions for future actions.
• Professional proficiency in German and English, with the ability to serve German‑speaking clients.

What we offer:

• Hybrid working policy – 1-2 days in office depending on location.
• Company pension scheme.
• €50 personal monthly allowance for daily expenses and lifestyle perks.
• Bike leasing / JobRad options and a 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office and healthy‑food contributions via the OpenUp platform.
• Access to exclusive sustainable, healthy products and employee‑focused events.
• Professional development opportunities, training, certifications and a global annual DEPT® Cares Month.

Diversity, equity & inclusion

DEPT® is committed to fostering an inclusive workplace that offers equal opportunities for all. Candidates from diverse backgrounds are encouraged to apply. Reasonable adjustments can be made throughout the recruitment process and employment.

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