Senior Account Director, Media

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50% tech and 50% marketing, partner‑led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

Job Purpose This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance‑driven strategies with cutting‑edge technology to create engaging digital experiences that build lasting relationships with our clients. You are the commercial engine and primary sparring partner for one of our largest Tech client verticals. You’ll bridge the gap between complex Paid Media strategies and the client’s ambitious growth goals, ensuring our partnership feels less like a vendor and more like an extension of their own leadership team. Your mission is to support driving revenue into a 20% growth success story.

• Client Leadership: Act as the primary business partner for the client, building trust‑based relationships at the senior level.
• Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.
• Matrix Orchestration: Lead the “Trio” (Account, Program, Strategy), serving as the final decision‑maker to ensure delivery matches client expectations.
• Strategic Sparring: Challenge the client and internal teams with “Growth Invention” ideas, moving beyond execution to strategic impact.
• Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.

• Media Pedigree: A deep, must‑have understanding of integrated Paid Media (Social, Programmatic, Search).
• Agency DNA: Proven experience managing complex, multi‑workstream accounts in a global agency or consultancy environment.
• A confident, outgoing, and positive personality.
• You are a natural people person who builds chemistry instantly.
• Challenger Mindset: You’re not afraid to have sensitive conversations or reset expectations when budgets or timings shift.
• Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems.

• A flexible, hybrid working policy.
• The choice of medical healthcare providers (Bupa or Medicash).
• 25 days holiday plus bank holidays and your birthday off each year.
• Company pension scheme.
• EAP scheme.
• Ride to work scheme.
• Enhanced family‑friendly policies.
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks at DEPT®.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

At DEPT®, we actively recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. We also encourage reasonable adjustments to support applicants throughout the recruitment process and time with us.