Are you a tech‑savvy problem solver who speaks fluent Dutch and English? We have an immediate, urgent opening for a Technical Customer Service Representative to join our team in the heart of sunny Lisbon, Portugal!
This role offers full transparency, structured rotational shifts, a highly competitive language allowance, and a smooth path to building an international career.
Salary & Financial PackageWe believe in full transparency from day one. Here is the exact breakdown of your monthly compensation package:
- Base Salary: €1,100 per month (Paid across 14 months per year, giving you extra holiday and Christmas payouts!)
- Dutch Language Allowance: €135 per month (Paid across 14 months, matching your base salary structure!)
- Performance Allowance: €120 per month (Paid across 11 months per year)
- Languages: Native or fluent (C1/C2) in Dutch, paired with strong professional English. (Additional fluency in French, Italian, or German is a major plus!)
- Skills: Strong communication skills, a natural problem‑solving mindset, and a genuine passion for tech support.
- Mindset: Highly adaptable, comfortable in a fast‑paced, dynamic work environment, and eager to grow through constructive feedback.
- Provide professional technical support and customer care to Dutch and English‑speaking users.
- Diagnose and troubleshoot user issues efficiently while maintaining high satisfaction standards.
- Navigate dynamic workflows smoothly and collaborate actively with team leads to implement feedback.
€1100 - €1400 monthly