Customer Service Specialist CEVA Logistics Eindhoven

Vacaturebeschrijving Are you looking for a challenging role as a Customer Service Specialist in Eindhoven? Do you enjoy coordinating logistics processes, communicating with customers and carriers, and keeping operations running smoothly? Then this opportunity at CEVA Logistics could be the right next step for you. In this position, you play an important role between customers, warehouse teams, transport departments, and international partners. Apply today through Manpower!

Employment agency Manpower is looking for Customer Service Specialists for CEVA Eindhoven.

As a Customer Service Specialist, you are responsible for coordinating and monitoring logistics activities within the operation. You ensure shipments are processed correctly and delivered on time while maintaining close contact with customers and internal departments.

Your tasks include:

• Monitoring shipments and ensuring orders leave on time
• Tracking KPIs and communicating with internal stakeholders about critical shipments
• Monitoring dangerous goods (DG) shipments and checking required documentation
• Escalating and following up on issues within the DG process
• Acting as the first point of contact for customers
• Creating reports and analysing operational data using Excel
• Assigning and monitoring loads within TMS, WMS, and SAP systems
• Arranging transportation and carrier changes when needed
• Supporting customs processes and shipment documentation
• Training colleagues and assisting with projects and testing activities

In short, you are an essential part of the logistics operation at CEVA Logistics in Eindhoven.

What's in it for you

• Gross salary of €3,000.- per month
• Full-time job of 40 hours per week
• Travel allowance according to CEVA regulations
• Temporary contract through Manpower (Chance of a direct contract with CEVA Logistics after a successful period through Manpower)
• Pension accrual through Manpower
• Free access to more than 200 online training courses via Manpower Academy
• Growth opportunities within an international logistics organisation
• Working in a professional supply chain environment with international contacts

Over de werkgever CEVA Logistics is a global provider of supply chain solutions and logistics services. At the Eindhoven location, you will work together with colleagues from different departments in an international working environment where teamwork, quality, and continuous improvement are important. Employees are encouraged to share ideas and contribute to improving operational processes.

Working hours
In this full-time position, you will work in five rotating shifts between 06:00 and 20:30:

• 06:00 - 14:30
• 07:00 - 15:30
• 07:30 - 16:00
• 09:30 - 18:00
• 12:00 - 20:30