Community Advising Specialist

Your mission is to handle inquiries, build relationships, and convert interest into bookings and revenue. As our Community Advising Specialist, you are the go-to expert for B2B and B2C clients who want to bring their people together across The Social Hub's European locations. You move fast, think commercially, and keep conversations warm, clear, and purposeful. You’ll work with our commercial teams, own your pipeline, and shape how groups experience TSH across Europe.

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

• Own the full group sales cycle, from first inquiry to after groups check out— for B2B and B2C clients across all TSH locations
• Negotiate with confidence, craft compelling offers, and proactively spot upsell moments that drive revenue and delight guests
• Manage your pipeline with precision using daily Service Hub tasks and checklists, keeping every request on track and nothing slipping through the cracks
• Handle invoices and payment details with accuracy and zero drama
• Deliver sharp, detailed arrival briefings that set our on-site teams up for a flawless welcome
• Work fluently across our Hotel Management Systems — Mews, Event Temple, Salesforce Service Cloud — and embrace AI tools that make you faster and smarter
• Act as a knowledgeable guide for everything TSH offers, from meeting rooms to community events, positioning the full portfolio at every touchpoint
• Join weekly and monthly commercial and revenue reviews, contributing data-backed insights and staying ahead of performance targets

• You're a self-starter — you don't wait to be told what to do; you see what needs doing and you do it
• You hold a Vocational and/or Bachelor's degree and bring 1–3 years of experience in hospitality, travel, or customer-facing sales
• You think commercially — you genuinely enjoy conversations that close, and you know how to turn a "maybe" into a "yes"
• You're based in or around Amsterdam and ready to be part of an international team
• Organized, calm under pressure, and comfortable juggling multiple live deals at once
• Confident with tools like Mews, Event Temple, and Salesforce Service Cloud — and curious enough to push them further
• Fluent in Dutch or German and English (non-negotiable), it's a plus if you speak Italian, Spanish, French, German, Dutch, or Portuguese

• A 7-month fixed-term contract with a monthly gross salary of €2,800 — and real potential for what comes next
• A front-row seat at one of Europe's most dynamic, multi-national hospitality companies
• We’re not just another hotel — we’re a game-changing innovator rewriting the rules and building the future of hospitality
• Room to grow: we invest in your development and back ambition with opportunity
• Work for a Certified B Corp® company that puts impact alongside profit, partnering with organisations like Movement on the Ground and the TSH Talent Foundation
• Generous discounts across all TSH properties in Europe — for you, your friends, and your family
• Hybrid working: 2–3 days from home per week
• A workplace that genuinely earns the word wonderful — events, great colleagues, and a culture that walks its talk

Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.