Internship PMO and Business Analysis

Your scope of work

As a PMO & Business Analysis Intern, you will support the PMO and Business Analysis team across our Benelux project portfolio from September to January. You will help translate stakeholder needs into clear documentation, structured insights and actionable improvements that increase delivery efficiency. You will play an active role in mapping processes, identifying gaps and improving the way we work across projects, reporting and governance. You will be responsible for:

• Mapping current processes and creating clear process diagrams and flowcharts
• Analyzing gaps across projects and proposing pragmatic improvement opportunities
• Supporting portfolio governance by collecting KPI data and maintaining progress trackers
• Preparing dashboards, management visuals and reports for steering committees
• Creating and improving reporting templates and standardized process documentation
• Exploring and experimenting with AI tools, AI bots and AI agents to improve PMO and Business Analysis ways of working

Who are you?

You are full of energy and thrive in a dynamic environment where no two days are the same. Variety in your work and new challenges give you extra drive to spot opportunities and take initiative. With your proactive mindset, you actively contribute to the team, as you believe the best results are achieved together. You switch easily and adapt quickly to what's needed. Do you recognize yourself in this? Then you're a perfect fit for MediaMarkt!

• Currently studying Business Administration (e.g. IBA, MBA or MScBA), Data Analytics or a related field (HBO/WO or equivalent)
• Strong analytical and problem-solving skills with a data-driven mindset, able to interpret insights and translate them into recommendations
• Understanding of business process mapping, requirements gathering and PMO fundamentals
• Familiar with project management tools such as Jira, Confluence, Trello or Asana is a plus
• Familiarity with the current AI models and fundamental understanding about the concepts of AI and its layers, experience with AI bots, agents or tools such as n8n is a plus
• Proficient in Microsoft Office, particularly Excel, PowerPoint, and Word
• Strong communication skills, fluent in English (written and spoken) and able to collaborate effectively across teams
• Detail-oriented, well-organized and able to manage time effectively
• Self-driven, curious and proactive in seeking clarity and improvements

About Us

At MediaMarkt, everything is built around the "Let's Go!" mentality: not just a slogan, but a way of working and thinking. We love technology and enjoy sharing this passion with others. We have fun in what we do and aim to inspire. As the number one in the Benelux and Europe, we help shape how people experience and use technology. We make a difference and are ready for our customers across all channels. Together with over 50,000 colleagues across Europe, we are building the retail experience of the future every day.

We believe that the best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision: becoming the Experience Champion in consumer electronics. We value diversity, promote equal opportunities, and foster inclusion. Will you become part of our team?

What do we offer you?

• An - without exaggeration - fantastic workplace in 'De Rotterdam'
• Opportunities for personal and professional growth
• Freedom and responsibility to shape your internship and bring ideas to life in a dynamic, opportunity-rich environment
• A challenging and varied internship within a dynamic and international organization
• An internship allowance of €450 per month (based on 40 hours per week)

At MediaMarkt, we're bold. We're entrepreneurs within the company, which means you'll have the opportunity to grow quickly and develop yourself in many directions.