UX Designer

For our client Philips, we are looking for a visionary UX Designer.

In this role, you will be embedded directly within the award-winning Philips Design community, specifically joining the Service Experience Design team. You will play a vital role in shaping end-to-end healthcare journeys, creating digital solutions that support both front-line medical staff and the operational teams behind the scenes.

Your Role at Philips

As a UX Designer, you will translate complex customer and employee needs into intuitive, empathetic, and visually compelling digital service applications. You will be responsible for the entire digital solution process—from conceptualization and user testing to collaborative delivery with development teams.

Key Responsibilities:

• Holistic Ecosystem Design: Analyze and fine-tune digital solutions for complex service models, considering all interdependencies between users and the healthcare environment.
• End-to-End Validation: Ensure effectiveness from high-level service journeys down to the detailed interface level.
• Advanced Tooling: Apply design excellence using Figma, UX prototyping, and AI creation tools.
• Cross-functional Collaboration: Foster co-creation between Philips business stakeholders, service teams, and agile software development squads.
• Advocacy & Storytelling: Use compelling narratives to influence stakeholders and drive the program’s goals.
• System Integrity: Work within project constraints while upholding the quality of the Filament Design System.

Who You Are

You are a design professional who thrives in complex digital environments and is committed to elevating design quality.

Required Experience:

• UX Expertise: A strong track record in UI/UX for cloud platforms and applications based on a formal Design Language System.
• Full-Cycle Capability: Experience in early discovery, prototyping, and creating technical design specifications.
• Domain Knowledge: Experience in complex digital ecosystems, ideally within Healthcare or professional service domains.
• Research Skills: Proficiency in user research and usability testing for systemic software.
• Technical Agility: Expert in Figma; comfortable co-designing with agile development teams and understanding coding logic.
• Communication: Ability to explain design rationales in a compelling way to diverse audiences.