Front Office

Hotel Fita is a small hotel with 21 rooms located in the museum quarter on the Jan Luijkenstraat. We work in a small team that focuses on personalized service and individually tailored hospitality. We are looking for a social outgoing colleague who is available full-time.
As a front office team member you are the business card of the hotel from check-in to checkout. During guests’ stay, you provide them with necessary tourist information, service with a smile and assist with any questions and/or needs they may have. You think in solutions, wear a smile and always will go above & beyond to exceed our guest expectations. 

As a front office employee at Fita you will be responsible for:

• Welcoming, checking-in and checking-out of all our guests.
• Preparing the rooms on arrival by double checking the cleanliness and adding a personal touch.  
• Replying to incoming emails, processing reservations and handle guests queries personally. 
• Assisting your team members in other departments
• Administrating your work during the shift and building guest profiles to create good communication structure within the team. 

As a front office employee at Fita we require the following: 

• Available from monday till sunday
• Able to work week and weekend days between 07:00 - 15:00 (early shift & 15:00 - 23:00 (evening shift)
• Scheduling on monthly base
• You are good in English, Dutch is not necessary.
• Experience in Front Office work
• Service is second nature
• You think in solutions
• Flexible and reliable

What do we offer?

• Flexible working hours
• Cozy work environment in the heart of Amsterdam
• Pension according to CAO
• Being part of an exciting and expanding new hospitality group
• Progression opportunities for driven individuals
• 8% holiday pay
• Travel expenses
• Quarterly tip distribution   

Are you interested to join our team at Hotel Fita? Please send your CV and motivation to: (klik op de solliciteer button)