Role – The candidate will be hired as “Service Line Specialist” at Associate Director level reporting to VP, Market Lead IOA EMEA. Title – Service Line Specialist (Sales Executive). Location – Amsterdam. Travel – Weekly travel will vary depending on customer and prospect requirements.
Department FocusIntuitive Operations & Automation (IOA) business unit is one of Cognizant’s highest growth businesses and a critical part of its Digital imperatives in the market. Netherlands is a high‑growth geography and IOA is looking to expand its presence further. One of IOA’s strategic growth objectives is the regional market and IOA is looking for a highly accomplished, results‑driven sales executive to originate, advance, and close large sales opportunities in BPO.
Summary Job Description- Define and improve the go‑to‑market plans, offerings, and value propositions.
- Drive sales and pipeline.
- Build strong internal relationships with Cognizant’s MCU & MDU leadership, IOA Commercial/Offshore Delivery Heads and other core leaders.
- Closing Sales – The main responsibility and focus of the role will be the growth of our IOA business within Europe. Specifically, win new deals in customer account per pre‑agreed targets.
- Sales Plan Creation – A critical early task will be developing and executing a growth plan for P & R Services domain.
- Pipeline Management – Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets.
- Demand Generation – To work with IOA and MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation.
- Proposal Development – Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams.
- IOA Solution Development Oversight – As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices to create effective deal solutions.
- Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams.
- C-Level Client Relationship Building – Build relationships across CXO levels in client organizations and developing executive level relationships.
- Renewal deals in the industry – Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry.
- BPO – Deep understanding of Business process outsourcing/Digitization and able to engage Customers in BPO deal, solution, transition, and transformation shaping discussions.
- IOA Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
- Hands on participation in solution and content development.
- Industry Experience – Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
- Global Experience – Significant international experience required including being conversant in global service delivery models – both shared services and IOA.
- Verbal Communication Skills – Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers.
- Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
- Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
- Global Business Services – Client‑facing GBS project experience is preferred.
- Technology – Understanding of technology solutions is required, especially how it affect business and operations.
- Professional Contacts – Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers is preferred.
- Hybrid Work Environment – Experience working in a hybrid work environment is preferred.
- Demonstrable seasoned experience in selling Enterprise Services (Finance & Accounting, Procurement, HR/Payroll, Contract Centre/Service desk or Sales Operations) or Domain specific solutions within P&R (MLEU and RCGTH) in BPO/Consulting services working for a blue-chip company.
- Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of Cognizant’s vision and value proposition.
- Experience in proactively growing customer relationships within an account while expanding their understanding of the customer’s business.
- You should be able to meet/deliver annual sales target of 25M TCV.
- Degrees – CPA, MBA, or advanced degree in related field is preferred.
€80000 - €120000 monthly
