Senior HR Advisor

We are looking for a Senior HR Advisor to join our team in The Netherlands on a staff basis. Within the HR Department, the Senior HR Advisor provides advanced HR operational support, resolving a wide range of employee and manager queries and ensuring accurate, compliant HR delivery. The role applies advanced knowledge of Dutch employment legislation, HR processes and systems, and operates with a high degree of independence.

The role includes managing complex operational HR cases, supporting managers on day‑to‑day people matters, delivering high‑quality HR processes, and contributing to continuous improvement across HR Operations.

• Serve as the first point of contact for HR queries from managers and employees, providing accurate and timely guidance on HR processes, policies, and employment‑related matters.
• Provide clear guidance on terms and conditions of employment, benefits, leave entitlements, and local HR policies.
• Respond to employee concerns and routine grievances, managing expectations and ensuring professional and accurate handling of cases.
• Identify development needs within assigned business areas and provide practical guidance to managers on available learning solutions.

• Use HR information systems (SAP SuccessFactors) to input, validate, and analyse HR data, ensuring accuracy across payroll, contracts, and employee lifecycle events.
• Ensure accurate and compliant HR delivery for all Netherlands‑specific processes, including onboarding, contracts, payroll changes, leave administration, and HR data management.
• Support managers in the accurate and timely completion of performance evaluations, probation reviews, and development documentation.
• Track contractor assignments and ensure timely processing of extensions and contract updates.

• Apply analytical skills to monitor trends in absence, turnover, and HR process metrics, recommending improvements to enhance operational efficiency and employee experience.
• Monitor absence trends, guide managers on correct procedures, and coordinate required documentation to reduce avoidable absenteeism.
• Participate in HR Operations improvement initiatives, supporting process optimisation, documentation updates, and system enhancements.
• Contribute to the creation, updating and improvement of HR policies, procedures, and operational guidance documents.

• Independently manage complex illness and long‑term sickness cases, ensuring full compliance with Wet verbetering poortwachter requirements.
• Lead operational dismissal case handling, preparing documentation, supporting managers through the correct process steps, and coordinating with legal advisors.

• Support managers with recruitment‑related operational activities including job posting coordination, interview logistics, and employment documentation.
• Coordinate with the HRBP and other HR Advisors to support internal mobility and ensure smooth execution of operational steps.

• Manage immigration activities, relocation coordination and IND compliance, including expatriate staff administration.
• Ensure HR processes comply with Dutch employment legislation and internal governance requirements.

• Bachelor’s degree in Human Resources or Labour Law.
• Extensive experience in an HR Advisory or HR Business facing role, with deep knowledge of Dutch employment legislation.
• Demonstrated capability to manage complex illness and Poortwachter cases, taking full ownership of the process.
• Solid experience supporting poor performance, conduct and dismissal processes, including preparing documentation and liaising with legal counsel.
• Experienced in HR Systems (SAP SuccessFactors) and adept at using Office 365 tools.
• Ability to analyse HR data, recognise trends, and make informed recommendations.
• Able to manage stakeholders effectively and communicate clearly.
• Skilled in handling sensitive conversations and facilitating constructive problem solving.
• Demonstrates professionalism, discretion, and integrity in handling confidential information.
• Demonstrates clear and effective written and spoken communication in Dutch and English.

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