Connected Services Rollout and Operations Expert

The Company

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting‑edge technology and a customer‑centric approach.

The Role

The Connected Services Rollout and Operations Expert coordinates the rollout and operational lifecycle of Zeekr connected services across European markets.

The role ensures the successful launch, activation, and stable operation of connected services in each market while maintaining clear communication with distributors and internal teams.

Working across technical, commercial, and operational functions, the role aligns internal teams, suppliers, and market stakeholders to ensure reliable delivery of connected services. This includes coordination with mobile network operators and connectivity service providers, oversight of activation processes, operational issue resolution, and support for distributor enablement.

The position focuses on coordinating and steering stakeholders rather than performing hands‑on technical implementation, while supporting program coordination activities such as rollout tracking, operational readiness, and structured reporting across markets.

Connected Services Rollout

• Coordinate the rollout of connected services across European markets.
• Ensure operational readiness for market launches, including activation processes, documentation, and distributor support.
• Support market expansion by ensuring connected services are properly deployed and understood by distributors and sales teams.
• Ensure clear communication of connected service offers and subscription packages.

Connected Services Operations

• Oversee the operational setup and lifecycle management of connectivity services across markets.
• Coordinate service activation processes and monitor operational performance.
• Manage connectivity‑related issues by coordinating resolution with suppliers and internal technical teams.
• Drive continuous improvement of operational processes.

Program Coordination and Governance

• Track rollout progress, key milestones, and operational readiness across markets.
• Coordinate alignment between product, engineering, suppliers, and market organizations.
• Maintain structured reporting on rollout status, operational performance, and key issues.
• Identify risks and dependencies and support mitigation action.

Supplier and Market Coordination

• Coordinate operational activities with mobile network operators and connectivity service providers.
• Monitor connectivity service costs and support supplier coordination.
• Support distributors and markets in understanding connected services and operational processes.
• Contribute to training materials and customer‑facing documentation explaining connected services.

Operational Performance and Issue Management

• Monitor connected service performance and activation success across markets.
• Act as a coordination point for complex connectivity issues raised by markets or distributors.
• Track key operational indicators such as activation success rate and service availability.

To be successful in the role, you will demonstrate

• A degree in engineering, business, or a related field, or equivalent practical experience.
• Experience in automotive, connectivity, telecommunications, digital services, or similar industries.
• Understanding of connected vehicle ecosystems, including connectivity, cloud services, or digital platforms.
• Ability to collaborate effectively with cross‑functional teams and external partners or suppliers.
• Strong stakeholder management, communication, and problem‑solving skills.
• Experience supporting product launches, service rollouts, or operational service management across multiple markets.
• Familiarity with telecommunications operators, connectivity providers, digital mobility services, or telematics systems is an advantage.
• Exposure to digital or subscription‑based services is beneficial.
• A structured and proactive approach to problem‑solving, with the ability to manage complexity.
• Comfort working in fast‑paced, evolving environments and coordinating across technical, commercial, and operational teams.

To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast‑paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.

Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.

Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.

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