Insight Manager

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you.

We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As an Insight Manager, you will join our global Insight team to act as an internal consultant, ensuring our evolution into an all-round convenience enabler is guided by deep consumer understanding. In this role, you will Lead by driving excellence in research, Deliver by providing actionable data to diverse stakeholders, and Care by collaborating closely with partners and couriers. You will help explore new services across grocery and retail, from health and beauty to consumer electronics, ensuring our strategy is always data-driven and customer-first.

These are some of the key ingredients to the position:

• Manage day-to-day operations for three research communities to provide swift, impactful answers to business priorities.
• Build and maintain collaborative relationships with external research suppliers and internal stakeholder networks.
• Identify critical insight gaps and develop proactive research projects to drive business growth.
• Use extensive consumer conversation databases to identify and share clips that encapsulate key behavioral truths.
• Support global marketing and grocery functions with targeted analysis to strengthen commercial partnerships.
• Execute independent data analysis across various sources, utilizing Statistical Package for the Social Sciences (SPSS) and Artificial Intelligence (AI) tools.
• Deliver clear summaries and strategic recommendations to stakeholders across marketing, logistics, and product teams.

What will you bring to the team?

• Proven experience in market research roles, managing both qualitative and quantitative projects from start to finish.
• Strong ability to craft questionnaires and write surveys that translate complex business questions into clear data.
• Technical proficiency in data manipulation and cross-tabulation using tools like SPSS or equivalent software.
• Experience managing large-scale projects involving multiple stakeholders across a global, fast-paced environment.
• Collaborative mindset with the ability to influence and guide internal clients and external agency partners.
• Familiarity with third-party data sources such as Statista, Euromonitor, or Global Web Index (GWI).

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now! #J-18808-Ljbffr